Refreshing efficiency and reassurance make a worrying time easier to cope with
When the word “tumour or cancer” is mentioned, the inevitable happens, your imagination works overtime. Appointments then have to be made, procedures discussed and this is when it is so important to be dealing with somebody extremely efficient.
Well this was my experience with the secretary of Mr Oliver Wiseman, Kate.
Her manner on the telephone was so pleasant, understanding and helpful. It was very refreshing to meet with such efficiency and reassurance at a time when worry of your loved ones imminent surgery is in the forefront of your mind.
I would therefore like to express my thanks to Kate and say that I am confident that, if and when my husband has to have other treatment or surgery under Mr Wiseman, arrangements will be made efficiently.